FAQ

How Can I Contact MODERNHEALTHSUPS.COM?

You can email us at Modernhealthsups@gmail.com and our customer support team will be happy to help you with whatever you need!

Do We Ship Worldwide?

Yes

Can I Change Or Cancel My Order?

As we aim to process ordered as soon as possible, you must request any changes/orders within 12 hours of ordering. All request after this time will be denied. Your order can be returned for a full refund after it is received. 

What Payments Do We Accept?

We accept all mayor credit cards (VISA, Mastercard, Amex) and PayPal payments. 

When Will My Order Be Processed?

All orders are handled and shipped from our warehouse. Please allow extra time for your order to be processed holidays and sale seasons. We process orders Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends. 

How Long Will It Take To Receive My Order?

If you don't receive your order within 30 days you are eligible for a full refund. 

Will I Be Charged Taxes?

The prices displayed on our site are tax-free in US dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes ,duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

How Do I Return And Item?

Please contact us at Modernhealthsups@gmail.com

What If The Item(s) I Receive Are Defective/Incorrect/Damaged? 

Please contact us if you received merchandise that is incorrect, missing and/ or Defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible. 

When Will I Receive My Refund?

All reminds will be credited to your original form of payment. If you paid by credit card or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancelation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do : Contact the bank/credit card company. It may take some time before the refund is posted to your account.